Last updated: 2026-10-06
This policy is maintained in English so that there is always one current version. It applies to users in every country.
Privacy Overview
- Receipt text and the receipt photo are processed securely and deleted as soon as the result is returned.
- We do not keep your receipts, receipt photos or their contents on our servers.
- We never sell your personal information. Scan data is shared only with the AI service that reads it and returns the result (see Section 4).
- You control your data completely, including optional iCloud backup.
1. Introduction
ReceiptIQ AI ("we," "us," or "our") values your privacy. This Privacy Policy explains how we handle your data when you use our iOS app.
2. Information We Collect and Send
When you use ReceiptIQ AI's AI-powered features, the following data is sent from your device to our servers, where it is read by our AI service (AI models run by a third-party cloud AI provider or by us):
- Receipt Text and Receipt Photo: When you scan a receipt, the text read by your iPhone's on-device OCR and the receipt photo are sent to our servers and read by our AI service. The structured result is returned to your device straight away; no copy of the text or the photo is kept on our servers.
- Voice Input Transcriptions: When you use voice input to add a transaction, the transcribed text is sent to our servers and read by our AI service for parsing into structured receipt data.
- Bank Statement Text: When you scan or import a bank statement, the text of its transaction rows is sent to our servers and read by our AI service for parsing into individual transactions. For a PDF, only the transaction rows, the statement period and the printed totals are sent; the rest of the document stays on your device. Card and account numbers are masked on your device before anything is sent, and a PDF password is used only on your device to open the file and is never stored or sent.
- Item Names: Names of items on your saved receipts may be sent to our servers to sort them into categories. Nothing is stored on our servers.
- Device Language & Country: Your device's language and country settings are sent to provide localized AI responses.
- Device Identifier: A unique device identifier is sent for rate limiting and fair usage enforcement. This identifier cannot be used to identify you personally.
- Anonymous Usage Counts: With each scan the app also sends simple counts: how many receipts this device has scanned, the day the app was installed, how often the plan page was opened and how often the free limit was reached, how often the Charts and Calendar screens were opened (from version 2.4.6, which also sends these counts when the plan page opens, when the free limit is reached or when you leave the app, not only with a scan), the phone's time-zone offset (for example UTC+9, used only to count scans by your local day rather than by UTC), and, if you answer the one-time question about what you mainly use the app for, that answer (tax, household budget, keeping receipts or just trying). When you subscribe, the purchase carries an anonymous token derived from the device identifier, which Apple returns to us with the purchase notification, so we can see, for example, how many scans people make before subscribing. These counts contain no receipt content, name, email or payment details, are not used for advertising, and are not shared with anyone.
- iCloud Backup: If enabled in settings, your receipt data can be backed up to your personal iCloud account. This is an optional feature that you can enable or disable at any time. The backup is encrypted and only accessible through your Apple ID.
What We Do NOT Send: With the optional On-Device AI mode, nothing is sent. We do not collect your name, email address, or any other personal identity information through AI processing.
Website demo ("Try one receipt"): The pages receiptiq.me/try-receipt-scanner (also in Japanese and German) let you try the scanner in your browser without installing the app. Here a receipt photo is sent to our server only when you choose a photo and start the demo; the page says so before you do. When you use it:
- A resized copy of the photo (max 1600 px, JPEG) is sent to our server and read by our AI service. The result is shown to you on the page.
- The photo and the result are not stored. We do not log, retain or back up them. Our AI provider may not use the photo to train its models.
- We count each demo use without its content: the day and hour, the country (from the connection), the page language, whether reading succeeded, and a random identifier your browser keeps (so we can count visitors, not identify them). A hashed copy of your IP address is kept for two days only to limit the demo to a few tries per day.
- The iPhone app works the same way: when you scan, the photo and its text are read and not kept, as described above.
Email receipts (optional, app 2.5.1 and later): In Settings > Receipts & Money > Email receipts you can turn on a personal forwarding address (for example [email protected]). It is off unless you turn it on, and you can turn it off at any time. When you forward an order confirmation or invoice to that address, or set up a rule in your mail service that forwards such mail automatically:
- Our server reads the message once with our AI service to extract the receipt (the store, date, items and amounts), using a PDF attachment when there is one, otherwise the text of the message. The message itself is deleted immediately: no mail, attachment, sender address or subject is stored or logged.
- The extracted receipt, and the PDF attachment when there was one, waits for your iPhone encrypted with a key that exists only on your iPhone. We cannot read what is waiting. It is deleted when your iPhone fetches it, or after 30 days at the latest.
- Your iPhone shows the fetched receipts for review before anything is saved; what you decline is deleted. Saved receipts live on your iPhone only, like a scanned receipt.
- We count messages per address and day without their content, to limit abuse (at most 50 a day, 10 MB each). The address is random and cannot be guessed from anything about you; turning the feature off deletes the address and anything still waiting.
- We never read your mailbox: nothing reaches us except what you, or a rule you set up, forward to your address.
You Are Informed Before Anything Is Sent: The app explains exactly what data is shared for AI processing and who receives it: the first-run guide points to it, and the full disclosure is always one tap away in Settings > About > Data & Privacy. Nothing leaves your device until you scan, dictate or import a receipt. You can turn AI processing off in Settings > Receipts & Money > Receipt Processing and keep using the app for manual entry.
Data Storage: Your data is processed in real time and is not stored on our servers. Any third-party AI provider we use may not use it to train its models, and may keep it only for a limited period for security and abuse monitoring. When iCloud backup is enabled, your data is stored securely in your personal iCloud account, not on our servers.
3. Use of Your Information
- AI Classification: Receipt text, voice transcriptions, and bank statement text are sent to our servers, which pass them to our AI service for classification into structured expense data (store name, date, items, categories, totals).
- Providing Services: We process your data solely to categorize expenses and present them in a structured format. Data is not used for advertising, profiling, or any purpose other than providing app functionality.
- Support Services: If you request technical support, we might briefly access your data strictly to resolve your issue, with your explicit consent.
4. Third-Party Data Sharing
- We do not sell your personal information to any third parties.
- AI Service: To read your receipts we use AI models, run either by a third-party cloud AI provider or by us; which models and providers we use may change over time. Any third-party provider processes scan data under its terms for paid business customers: it may not use the data to train its models, and keeps it only briefly for security and abuse monitoring.
- ReceiptIQ AI and any AI provider we use maintain strict data protection standards.
- Apart from the AI provider that reads your scans, we do not share your data with any other third parties.
5. Data Security
- We implement robust security measures to protect your data during processing.
- However, we cannot guarantee absolute security. Use the app at your own discretion and risk.
6. Fair Use Policy
- This app is designed exclusively for personal receipt management. Excessive or commercial use may trigger usage limits.
- To maintain fair usage, each user on a paid plan can upload up to 100 receipts per 24-hour period (30 on the free plan), which should be enough for typical personal and family expenses.
- iCloud backup and restore features are subject to your Apple ID's storage limits and iCloud terms of service.
- Please contact us if you're interested in commercial or high-volume plans.
7. Your Data, Your Control
- You may stop using ReceiptIQ AI at any time without penalty.
- For questions about data handling or requests regarding data privacy, contact us at [email protected].
8. Receipt Contribution Program (outside the app)
From October 2026 we invite a small number of users in selected countries (first Germany and Japan) to send us photos of their own paper receipts by email, so that we can test and improve recognition for that country's receipt formats. This is separate from the app, and nothing in this section changes how the app works.
- Participation is voluntary and happens by your own email. You choose which receipts to send and may black out any personal information first (names, addresses, card or loyalty numbers, medication names).
- We use the photos and the data read from them only to test and improve receipt recognition, including the recognition models we train. They are kept in our private test collection, never sold or shared, and never stored on the servers that process scans from the app.
- As a thank-you, contributors receive a one-time offer code for 6 months of Premium. Apple ties the code to your Apple ID; we never link it to your receipts.
- You can ask us to delete your receipts at any time by email ([email protected]).
9. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of ReceiptIQ AI following any changes means you accept those changes.
10. Contact Information
If you have any concerns or questions about this Privacy Policy, please reach out to us at [email protected].
